Health Images - Radiology Imaging Denver Boulder Colorado
American College of Radiology Accredited Facility American College of Radiology Accredited Facility

"Dedicated To A Better Overall
Imaging Experience"

Frequently Asked Questions

What insurance plans do you accept?

Health Images accepts most insurance plans. Some insurance plans require pre-authorization and/or a referral. We will work with your referring physician to obtain these and ask for a copy of your insurance card and any referral form that is required by your insurance company at the time you arrive for your appointment.

Who will perform my exam?

A registered technologist who has had extensive training in radiological procedures.

Who will interpret my exam?

A radiologist who has pursued specialized training in diagnostic radiology and advanced training in MRI will interpret your examination and provide a written report to your referring physician. All radiologists are Board Certified by the American Board of Radiology.

Do I have to go where my Dr. refers me?

No, you can choose where you would like to go, regardless of your doctor's recommendation.

What if another doctor requests my films?

You or your physician may notify us prior to your appointment and we will deliver your films to that physician. You may also stop by the facility and check-out your films to carry with you to your appointment if you would rather do that. Please call in advance of your appointment so your films will be ready.

My child is going to have an exam – may I be with them in the room?

One parent is encouraged to be with the child. Please call in advance to discuss options for your child.

Can you accommodate my busy schedule?

We offer Extended Flexible Hours of Operation Monday-Friday. MRI exams by appointment on Saturdays. Please call our center to set-up a time that works for you.

I have an appointment. How can I prepare?

Reading about your upcoming MRI, MR Angiography (MRA), CT & CTA Scan or X-ray so you know what to expect. If you have more questions, read the service specific FAQs or call the center directly.

I had my exam. How do I get results?

Your results are delivered to your referring physician within 4 business hours. Most offices prefer to schedule a follow up appointment at which time the results of your scan will be discussed with you. You should ask your physician prior to having the scan what their specific office protocol is.


MRI Specific Questions

What do I do if I am pregnant, is MRI safe?

We currently only scan pregnant patients only when it is considered medically beneficial. Your referring physician and an MRI Board Certified Radiologist will consult with each other and will sign consent forms deeming the MRI as a medically necessary procedure. Your doctor will then discuss the risks and benefits with you, and you will be asked to sign a consent form at the time of your appointment. If you would desire, the Radiologist will be available to discuss your exam and the risks and benefits of the procedure with you at the time of your appointment.

What should I wear to my MRI appointment?

Typically, street clothes are fine. Comfortable, loose fitting sweats would be acceptable as well. For females, if we are scanning your spine, neck, chest or abdomen we will ask you to remove your bra. A sports bra that contains no metal will not need to be removed prior to scanning. We offer hospital gowns and robes, as well as scrub suits that you can change into, if necessary. We ask you to place any loose metal from your pockets into a lockable storage area.


Your technologist will ask you to remove anything metallic, such as hearing aids, dentures, jewelry, hairpins, or articles of clothing that might contain metal, such as underwire bras. These items, along with your wallet, purse, keys, cell phones or other personal items will be secured in a locker during your exam. You may be asked to change into scrubs, but if you are wearing sweats or clothing without any sort of metal, you might not be asked to change.

What is MRI?

MRI or Magnetic Resonance Imaging is a way to look inside the body without the use of X-rays. It is completely painless. An MRI can allow your doctor to see certain types of tissue, and provide very important information about the brain, spine, joints and internal organs. An MRI can allow your physician the opportunity for early detection of injuries or disease so that proper treatment may be started as soon as possible.

How does MRI work?

Your body is composed of atoms and water or hydrogen atoms make up 95% of the human body. Usually the hydrogen atoms within the body spin at random, so when you have an MRI, you are placed in a strong magnetic field that is up to 8,000 times stronger than earth, which causes these atoms to realign and spin all in the same direction. Like a CT, an MRI acquires images that are a "slice" of anatomy. Using magnetic fields and radio waves, remarkably detailed cross-sectional images of the body can be obtained. A computer processes these images to produce detailed pictures of the anatomy.

Can anyone have an MRI?

Because some metals can interfere with the function of the MRI equipment, there are certain patients who are not able to have an MRI exam. The following equipment or conditions might create problems with an MRI. Please call with any concerns about any of the following metals in your body.

  • A pacemaker or pacing wires
  • Metal fragments in one or both eyes
  • Inner ear implants
  • Cerebral aneurysm clips
  • Implanted neuro stimulator
  • Tens unit
  • Certain metal implants

How long does it take?

The MRI exam usually takes between 30 and 60 minutes. If your doctor were to order your MRI exam with contrast, the exam may take longer to complete.

What is contrast?

In some cases, your doctor might order your test with contrast. This is a fluid that is injected into a vein (usually in the arm). This helps to make certain details on the exam more clear and visible, and is routine for certain MRI exams.

What will happen during the MRI exam?

First, you will be asked to lie down on the examination table on your back. The table will slide smoothly into the opening of the machine, and you will be positioned either head first or feet first, depending on the type of exam. Once the exam begins, it is important that you are as still as possible. You will hear loud "knocking" and "banging" noises, and the hum of the machine. This is all completely normal, and you will be able to talk to the technologist during your procedure. You will also be able to listen to the radio, or you may bring a favorite CD, or choose one at our facility.

What if I feel anxious or claustrophobic?

One of the first things we recommend to anyone who might think they feel anxious or claustrophobic during an exam is to make an advanced trip to our facility to actually look at our scanner. We often find that once a patient is able to see how wide the opening is and how short the scanner is, their anxiety is eliminated. Remember, MRI scanners have changed dramatically over the last decade, and are no longer made with such small, restrictive openings and those long "tubes" or "tunnels".


Our technologists are extremely skilled at helping you feel relaxed and comfortable during the exam. It often helps to listen to music during your exam. You may have a family member in the room with you if you so wish. In very rare instances, a patient might require sedation, which must be scheduled ahead of time.


CT Specific Questions

What is a CT Scan?

Computer Assisted Tomography (CAT), also known as CT (computerized tomography) is an x-ray technique that uses a special scanner to create cross-sectional images of the head and body. This produces "slices" like the slices of a loaf of bread. Our CT scanner performs spiral slices – which is the newest and fastest scanning technology available.
CT's can image the internal portion of organs and separate overlapping structures very precisely. Unlike standard X-rays which take a picture of the whole structure being examined, a CT scan has the ability to image that same structure one “slice” or cross-section at a time. This allows the internal body area that is being examined to be depicted in much greater detail than standard X-rays. CT scans are also able to provide clear imaging of both soft tissue, such as the brain, as well as dense tissue like bone.
Because a CT scan uses an ultra-thin, low dose X-ray beam, radiation exposure is minimized.

How will I prepare for my CT Scan?

Depending on the part of the body being imaged, you may be asked to drink a flavored mixture called “contrast” that will aid in the evaluation of the stomach and intestines.


Certain types of studies also require an IV contrast material be used, which will be administered through a vein (usually in the arm), once you are in the exam room.
If your exam requires an IV contrast material to highlight certain parts of the body, you may feel a warm sensation throughout your body and/or a metallic taste in your mouth once the IV has been administered.

What will happen during the exam?

When you enter the exam room, you will be asked to lie down on the CT table. The technologist will explain the procedure and position you on the scanning table. The table will then move to center on the part of your body that is being examined. You are able to see out both ends of the scanner, and you will be able to talk to your technologist via a two-way microphone. The table will move within the scanner during your exam. It is normal to hear clicking or whirling noises while the exam is being done.


While the exam takes place, all you need to do is relax and remain as still as possible. You may also be asked to hold your breath for short periods of time.

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